We are here to help you find the best value doors and windows suitable for your unique needs. Our ultimate goal is our customers complete satisfaction. We guarantees a professional experience from start to finish.
Free, highly informative, no pressure project consultations. Our knowledgeable sales professionals are eager to find the best options for each project and offer individualized product solutions.
Accurate and timely quoting. Flexible product deliveries.
Fast and responsive communication from begining to end.
Prompt after-sale support, including assistance with managing manufacturer’s warranty claims.
Managing after-sale issues promptly and in a professional manner is an essential part of our customers satisfaction. After-sale support includes warranty service issues (such as damage, inaccuracy, or defects), touch up paint, providing assistance with installation questions and any other questions or concerns that you may have.
We take customer service seriously and our work is not finished until our customers are completely satisfied. We are proud that over half of our customers are repeat or referral clients.
Managing jobsite deliveries accurately, safely, and in a professional manner is important to us. We offer jobsite deliveries with all of our products. We will do everything in our control to work with you and to accommodate your busy schedule and preference for jobsite delivery. Deliveries will be arranged directly to jobsite from the manufacturer’s facility. We will contact you in a timely manner to schedule your jobsite delivery and discuss if there are any special circumstances we need to know about (such as narrow or steep drives, low hanging branches, or construction barriers). The industry standard for windows and doors is tailgate delivery due to the product size and weight and customer help is usually required to offload products from the truck. In most cases drivers are not allowed to spread products on jobsite due to insurance liability.
Please contact the manufacturer directly for warranty details. We encourage you to read carefully each warranty when considering a manufacturer. Below are a few points to take into consideration. What is exactly covered? For how long it is covered? What is excluded?
Window and door brands that we carry are designed to deliver reliable performance with the recommended proper care and maintenance. Please review the manufacturer’s recommended product care information so you can properly care for your products.
Copyright © 2019 Sierra Padre Doors - All Rights Reserved.
Contact us today #858-254-0614